The Laboratory

Where the synergy happens.

Our state-of-the-art laboratory is fit out with some of the most impressive technologies in the industry and is purpose built to comply with strict pharmaceutical and manufacturing standards.

The laboratory has been designed for a smooth workflow. This allows our people to work efficiently whilst adhering to the strictest laboratory and compounding protocols to produce customised medications and preparations of the highest quality and standard.


Fully Enclosed Compounding Laboratory
To ensure public safety and facilitate temperature and humidity control inside the laboratory.

Temperature and Humidity Control
This is a separate system inside our laboratory to ensure safe storage of raw ingredients and completed preparations.

Strict Hygiene Protocol
Pharmacists and technicians are outfitted in scrubs, hairnets, facemasks, safety glasses, gloves, and shoe covers, before entry into the laboratory. Hands are washed and gloves are changed in between making each customised medication or preparation.

PK Compounding Software
This is an indispensable part of our compounding protocol. Every single detail about every single ingredient used in every single compounded preparation is scanned, tracked, and recorded for quality control and safety assurance.

TWO Powder Containment Hoods
One hood for processing hazardous chemicals (e.g. in hormone preparations);
One hood for processing non-hazardous chemicals (e.g. in nutritional supplements)

How many hoods do other compounding laboratories use?
Many laboratories use only one hood which means that the SAME hood is used for processing both hazardous and non-hazardous chemicals.

We use this to mix creams, lotions, and suspensions by rotating the holding container to produce a final preparation that is homogenised and deaerated for more precise dosing.

What do other compounding laboratories use?
Many laboratories mix creams, lotions, and suspensions with rods which causes a considerable amount of air to become entrapped in the final compounded preparation.

What does this mean?
Let us say that your doctor directed you to use 1mL of hormonal cream. If there is 20% aeration (air entrapment) of the cream, you will only be applying a true 0.8mL each time you measure 1mL.